How It Works

LOCAL DELIVERY

Home delivery is available within 3km of Kind Grocer for a small fee. There is a minimum order value of $20. Nick will delivering between 10am and 2pm pm each day. Orders placed after our cut-off of 12pm will be delivered the following day. We recommend leaving a suitable box or chilly bin outside (where required). Please use the 'Order Notes' box in the shopping cart to pass on any special instructions e.g ok to pop in letterbox or deliver next Tuesday. We will text you once your order has been delivered safely. Please note, we can not guarantee delivery at a specific time but will have your goods to you as soon as we are able. We aim to have your delivery with you within the hour. 

CLICK & COLLECT

Orders can be collected from our store anytime between 10am and 2:30pm daily. Just select ‘Click & Collect’ at checkout. If you have any collect requests please pop them in the 'notes' section, you can locate this in your shopping cart. When you arrive please step up to the table at the front door and let us know you are here. We will pack your order fresh and place it on the table. If you can't make it between these times please give us a call 0212174910, we live onsite so are most often available for pick up later :) 

BUY FROM THE COUNTER

Every day at level 2 we will have a small selection of treats available (covered) on the front table. You are welcome to buy these onsite. We have our bank details available for internet banking deposit. 

WHY NO NATIONAL SHIPPING?

We're working on establishing this now with couriers and hope to make this an option for customers based outside of Dunedin very soon. 

NO DEBIT/CREDIT CARD? NO WORRIES

We've set-up bank deposit as a payment method at checkout. Please use your order number as the deposit reference. Feel free to save us as a payee ;)  

PHONE ORDERS

Unfortunately for now we're unable to offer phone orders. At least not initially while we adapt our operation under Covid-19 restrictions. We hope to be able to offer these in the near future. We ask that for now you kindly place all your orders via our website.   

ASSISTANCE

Thank you for visiting our brand new online store. Please bear with us as  we work hard to get more and more of your favourite plant-based treats and grocery items uploaded. Feel free to click the messenger button if you have any questions or give us a call on 0212174910. Treat us as your contactless personal shopper :) x

Please note that during level 2 we are closed Sunday and Monday